Our dream and our purpose in creating Legends Kratom Co. is to introduce and produce Kratom as a supporting supplement in the aim of living an all around healthy lifestyle. And ultimately, to live legendary lives.
Kratom played a key role for us as a couple in our pursuit towards health and wellness and opened up our eyes to opportunities to live legendary.
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Vendor Questions and Answers
1: What year did you begin?
Our parent company, Infinity Supplements World Wide, Inc. began as primarily importing/bulk purchaser and that company has been operational since 2017. However we just launched our Retail/B2C brand, Legends Kratom Company, in October of 2022, so this name is fairly new although we’ve been around.
2: What was the motivation for starting your company?
Our motivation for starting a Kratom company originally had to do with the co-owner’s story more than anything. Mike hurt his back lifting weights at the gym. He couldn’t go on pain medications for multiple reasons, one reason being that he used to work as an operating engineer, driving full time and operating heavy machinery. He needed something that would enable him to think and act without being out of commission for a whole day. His trainer told him about Kratom, and our lives have been wildly different ever since. He found that it relieved the pain while still allowing him to function and perform in his normal job. This amazement about this plant’s properties instigated the desire to spread the word to those who faced similar back issues (especially as truck drivers), and the business sort of took on a life of its own. Now what keeps us motivated are the people, our customers and future customers. We are passionate about educating people about Mitragyna Speciosa, particularly those who have served our country, but also those who deal with chronic pain or who are looking for natural ways to increase their energy for their extreme sport, or recover from the daily grind.
3: What are your future plans for your company?
Our future plans involve multiple big moves. We plan to expand our product line to add drinks and shots (to begin with). We have plans to have our own manufacturing place, in addition to being on the frontier for Kratom in many different industries.
4: What separates your company from others?
We are all about education, we are all about the whole person (spiritual, emotional, physical, mental well being) and we never put the bottom line over the individual person, but we spend the time to connect with our customers on a personal level. Another thing that separates us from other vendors is that we don’t, and never will, market Kratom as more than just the three basic strains. We have made the decision to stick to the three main strains, concentrating on providing consistency in our products as far as alkaloid content for each of those strains. We aim to provide consistent, superior quality Kratom.
5: What are your top 5 products and why?
Since we don’t actually have a huge list of products, our top five products are kind of simple: Our Griffin Green Kratom Capsules, our Medusa’s Gaze Extract Capsules, our Dragon White Kratom Capsules, our Phoenix Red Kratom Capsules, followed by our Dragon White Powder
6: What specials do you offer?
Well, one consistent special we offer is our 20% lifetime discount to USA Veterans, armed forces, first responders, and teachers. We offer free shipping on orders over $50. We almost always have a special going on during holidays, but customers can always hit us up for a discount, we usually have some kind of deal going on. And also, depending on order quantities, we also have pricing for wholesale, distributor, and master distribution channels.
7: Tell us more about your customer service?
Our customer service is something that we’re known for. As I mentioned above, we spend time on people because people matter. Our customers matter. We care that each person we encounter feels seen and heard, and also that they have their questions about Kratom answered. Our goal is for every customer to be an informed customer, so we spend a lot of time communicating and educating. We always advocate for responsible use , so sometimes that means we interact with people for their specific situation. We don’t give medical advice, of course, but we make ourselves available to talk about more than just Kratom, because we realize people have come to this for all different reasons. Whether an individual person or a convenience store chain, we just value partnership and want to keep that relationship going. Apart from that, we haven’t had anyone complain about the quality of the product and return it, but we would do our best to make it right if that ever did happen. Whether it’s swapping for a new one, a discount of some kind or a return, or something free, we just want you to be happy with your purchase.
8: Are you cGMP certified?
9: Has your company received any awards or certifications?
We are now on the American Kratom Association’s list of approved vendors! At the very bottom of the page, but still. American Kratom cGMP Certified
10: Tell us more about your company?
Well, as stated previously, it all began when Mike hurt his back, but it hasn’t stopped there. When we realized the benefits of this amazing plant, we couldn’t help but share the news. Apart from real and personal life changes, through which Kratom was a support, Mike and I (April) went to great lengths to build a company we could be proud of. I think it should be apparent by now that we care about people. That goes for business partnerships and customers alike. From the get-go, we set out to provide consistent, superior quality products, but we also set out to enter long-term, mutually beneficial partnerships with people and other businesses. We began that process by traveling to Indonesia, meeting with our farmers and watching the process of harvesting and manufacturing. We are all about integrity and trust and truly want other people to benefit from relationships with us. When we first got started, we really had no idea what this industry was like. We’ve been through what most vendors have been through, struggling to survive through marketing difficulties, payment processing avenues falling through, bad batches of kratom we couldn’t sell (the one time we went outside our supplier), and the ever-present battle against the FDA’s narratives against this plant. And so far we have survived! And we hope to continue surviving and thriving in order to educate and offer a superior kratom product to those who could really benefit from it, from at least having the choice to take it. No matter what, we will always fight for the right to consume kratom in America, and we hope we can lead the way to normalizing kratom use and keeping it unadulterated and safe.
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