Kozy Kratom review

I ordered several seeds, kratom cuttings, a kilo of powder, and raw leaves from kozykratom. First issue was the website, very slow and glitchy, took forever to load anything, catchpas appearing in weird places behind the text, very poorly set up. The wording of the website is confusing, instead of saying fresh cuttings it was labeled as "rooting" vs "rooted". He has reviews posted everywhere on the website, undoubtedly hand picked to only show the positive. Everything came to me in an unlabeled box with no live plant stickers to be seen anywhere. When i opened the package it was evident that it had been left in the hot sun, the leaves were slimy and wilted. The cuttings were severely drooping and looked like they had been steamed in the box. I reached out to the owner, feeling confident we could work something out due to the live guarantee and the fact that it was sent priority, which automatically comes with shipping insurance. The owner kept redirecting me to his website on the "wiki" he has set up for instructions on how to get the cuttings started. It became evident over the next few days that the intention was to shift the blame of the plants death onto me to avoid keeping the guarantee. He even hinted that they could be doing poorly because they didnt have individual milk jugs and had been kept in a larger container together, which i have never had an issue with starting cuttings in the past. I tend to avoid milk jugs as they damage the delicate roots when removing the cuttings. He agreed to resend the leaves but will not keep his word with the replacement of the cuttings that were damaged in the mail, asking me to pay for new cuttings if i wanted them. The powdered kratom was very weak as well. The seed pods were crushed into crumbles, not a huge deal but not intact pods. Overall I would avoid this website.