BC Kratom started with an idea between 2 friends. With so many vendors out there with poor quality websites and customer service, we wanted to put together a high end, boutique style brand that was based on service. Having already started a review style website rating kratom vendors, we knew what good quality product looked like as well as what these larger vendors were not doing for their customers. Our next step was finding a great product supplier and getting our name out there. From day 1, we made sure we were sourcing the best products for our customers. Giving customers the experience of ordering from people who care and treated them as friends, gave us an edge in this industry. From humble beginnings, we started out of our house in Langford BC. After about a year in business, we needed more space and moved fulfillment of our business to a small warehouse just outside of Vancouver BC. Over the past 3 years we have grown exponentially. We have a great team that cares about serving people through our core values. Always tell the truth and be Honest with our team as well as our customers. Going the Extra Mile by adding value, following up and serving our team and our amazing customers. Lead by Example, take initiative to accomplish tasks and help out everyone. Always Stay Humble and continue to learn. Build Positive & Fun Relationships with everyone we meet as we all have a unique story. Finally, be Loyal within our team and to our amazing customers. It is these values that separate us from other companies. We appreciate the opportunity we have to help so many people with Kratom. It is our promise to you all that we will continue down this path and stay true to our calling.

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BCKratom.com

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10 Off Discount of your first order with us.

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Vendor Questions and Answers

Q: What year did you begin?
A: We began our company in March of 2018.
Q: What was your motivation for starting your company?
A: As we are strong advocates for Kratom, we saw that the other companies operating in Canada were dropping the ball in so many ways. Dealing with any online vendor felt extremely sketchy and it was almost impossible to get good, consistent service and treated like a human being and not an order number. As we are passionate about helping people, we saw the opportunity to provide value as well as a personalized experience for Canadian kratom enthusiasts.
Q: What are your future plans for the company?
A: To grow our business through superior customer service and products.
Q: What separates your company from others like yours?
A: When you purchase from an online company, it is very impersonal. Here at BC Kratom, we pride ourselves in going the extra mile to interact and connect with our customers in any way we can. By implementing and staying true to our companies Core Values, our customers can rest easy and trust our team to look out for them. Our core values are Honesty, Going the Extra Mile, Lead by Example, Stay Humble, Build Positive & Fun Relationships and finally, Loyalty.
Q: What are your top 5 products and why?
A: Our Number one seller is Red Bali for its relaxing properties. Super Red, Super White, Spring Blend and our Green Maeng Da are always in high demand. When it comes to value though, all of our variety packs are most sought after. In these mix and match bundles, you will get the best bang for your buck.

Q: Tell us about any awards or certifications your company has received?

A: In 2018, we received credit for being one of the best kratom companies in Canada on kratomblast.com

Our company was listed in their article for the top 3 kratom vendors in Canada for that year.
Q: Tell us more about your customer service?
A: From Day One, we have put a priority on connecting with our customers, anyway we can. As our core values include Honesty, Going the Extra Mile, Lead by Example, Stay Humble, Build Positive and Fun Relationships and finally, Loyalty, we make every interaction the best we possibly can. Our customers can call us at (778)805-9997, email us at sales@bckratom.com or connect with us on Facebook at

https://www.facebook.com/bckratom
Q: Are your cGMP certified?
A: As a Canadian Company, there are no regulatory bodies in place governing our industry. This can be very scary as most companies just put in place what they feel is good enough. Here at BC Kratom we go above and beyond. Although we are not certified by the AKA (American Kratom Association) we follow their guidelines for storing, testing, as well as packing all our products. We even have a food grade clean room with HEPA air filtration Units that we use to handle all our products. Each shipment of kratom is also lab tested at Murrey-Brown Laboratories in the USA to make sure that it is of the highest quality and free from contaminants. It is extremely important to us that we provide a safe, as well as contaminant free product for all our customers. Even when it comes to our suppliers, we have an extremely detailed process for them to go through in order to partner with us in business.

Q: What specials do you offer?

A: Right now, new customers can get a 10% discount off their first purchase with us by using the coupon code “neworder10”. For those that are looking to get the best price per gram for our products, our variety packs are the best bang for your buck. We also run value added promotions every now and again for our customers. The best way to stay in the loop is to open an account and allow us to email you when we have something special to provide.
Q: Tell us your company’s story?
A: Please read above.