Nathan and Gina started Inland Botanicals in 2017 with an E-Commerce store and opened the storefront in 2019. We wanted to bring a different look and feel to the local Kratom industry offering a wide variety of Kratom, CBD and natural herbs and body products. When we spoke to local Kratom consumers about their needs, their main complaint was that there was not a local option to purchase Kratom aside from a gas station, vape or smoke shop. We knew we wanted to bring something different and elegant to the Kratom market where can you get quality products and have a real person to speak with and ask questions. The truth is, not everyone wants to go into a smoke shop or gas station to purchase Kratom. Would you purchase a wellness product from a gas station? We would not. Our store is different, and we have knowledgeable staff on site every day to help customers find the best products to fit their needs. We also believe that Kratom should be packaged in a facility that focuses on cleanliness, quality and consistency. We go the extra mile to ensure our products are safe and effective. We are passionate about bringing wellness products and alternative health solutions to the community, and we believe that shows in our products.
Vendor Questions and Answers
Q: What year did you begin?
A: Our E-Commerce store opened in 2017 and our storefront opened summer of 2019.
Q: What was your motivation for starting your company?
A: Seeing how Kratom greatly improved our lives, we wanted to be able to bring that to others, especially in the local community. It was always our dream to open a natural wellness shop featuring products we are passionate about.
Q: What are your future plans for the company?
A: We recently brought on staff a certified herbalist and holistic health practitioner to create new products and host educational workshops for the community. We are also looking into adding more herbal products and expand our CBD line.
Q: What separates your company from others like yours?
A: Customer service is our number one priority. We always want each and every customer to feel valued and part of the Inland Botanicals family. We only sell products that we ourselves use and believe in. We also process and package all our products in a cleanroom facility to ensure safety.
Q: What are your top 5 products and why?
A: Kratom Blends-our blends tend to be the number one seller month after month. White Maeng Da-always one of the most popular strains, especially in-store. Superhuman and Mastermind Nano CBD-our customers state they get the most benefit from our Nano CBD. With the CBD molecules being smaller, they provide the best absorption possible.
Our handmade soaps are a top product in the storefront. Many people are waking up to the dangerous ingredients in every day hygiene products and our soaps are made with healthy, natural ingredients.
Q: What specials do you offer?
A: We do offer promotions from time to time, usually being a percent off or free product with qualifying purchase. We always offer free Kratom samples in all orders. For in store purchases, we typically have specials on handmade soaps and bath bombs. You can always sign up for our monthly newsletter or visit our social media pages for the latest deals.
Tell us more about your customer service?
A: Having a background in customer service, I knew how important it was that we created an environment that stands out above the rest. We are very responsive to emails and answer our phones, even outside of business hours when available. If something isn’t right, we absolutely will make it right.
Q: Are your cGMP certified?
A: We are in the final stages for the American Kratom Association GMP program. We hope to have the process fully completed by mid-October 2020.
Q: Tell us about any awards or certifications your company has received?
A: We were voted best organic shop in Post Falls for the last two years. We are also members of the Post Falls Chamber of Commerce and Gina is the Vice-President of the Holistic Chamber Of Commerce Post Falls location.
Q: Tell us your company’s story?
A: Please read above.
Vendor Contact and Social Media
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