From the quality of our products, to our prices and customer service. Exceeding your expectations is our goal. We have worked hard to secure relationships with the best farmers of Indonesia to assure our customers the finest, unadulterated products on the market. We are committed to exceeding your expectations – from the quality of our products to our level of service and everything in between – we maintain high standards and you reap the benefits. We take our own pictures of each product, so they are all authentic. NO SURPRISES!! Whether you are new to the world of botanicals, or a consistent user looking for a quality Kratom source, we look forward to welcoming you to our community!
Vendor Questions and Answers
Q: What year did you begin?
A: April 2018
Q: What was your motivation for starting your company?
A: We wanted to offer quality product at affordable pricing with truly personal customer service.
Q: What are your future plans for the company?
A: To keep expanding and providing people some relief at a reasonable price. Obtain GMP status and continue to maintain it.
Q: What separates your company from others like yours?
A: Well, for one, we are Kratom consumers. We know what it’s like. When you contact the company you will be speaking to one of the two owners. Expect to get the most personable response you can find. We also do not sacrifice quality for quantity. We were lucky enough to find two of the best farmers overseas with the best quality. It costs US more money, but your price will never reflect that. We also offer free shipping.
Q: What are your top 5 products and why?
A: Super Green Maeng Da, Super Green, Green Malay, White Dragon, Super White Maeng Da. The labs show a far superior and clean product. Those are the ones that stand out the most. Also personal experiences and customer testimonials.
Q: What specials do you offer?
A: Use OTIE10 for 10% off all first-time customers. Coupon code ILOVEKRATOM for 10% off
Q: Tell us more about your customer service?
A: When you have a question or concern you can reach us almost at all times. The phones are off after 4 pm, but if you send us an email you will get a response quickly. You will be talking to one of the owners and not just an employee. It is our job to give you the best experience and our goal is to exceed your expectations. We know how difficult it is to speak to a company just to get a direct answer to a question or a personal opinion. Not with Otie’s!
Q: Are your cGMP certified?
A: We are not. We plan to be very soon. Our clean room is amazing. What needs to be done now is our SOP’s
Q: Tell us about any awards or certifications your company has received?
A: I didn’t know they gave out awards
Q: Tell us your company’s story?
A: We have been Kratom consumers ourselves for quite some time. It has benefited us both in so many ways. Honestly, it has been life-changing. After trying several companies, hoping for the quality of product and personalized customer service and it falling short, we decided to start our own company. We wanted to offer quality product at affordable prices with a company that treats you like family. That’s when we decided to start our company. We hope we exceed our customers expectations!
Vendor Contact and Social Media
Address: 47 Saint John Dr.
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