Vendor Questions and Answers
Q: What year did you begin?
A: We started our business in 2015
Q: What was your motivation for starting your company?
A: I have been a kratom consumer for over 10 years, and it has helped me immensely. It was that passion for Kratom that drove me to become a vendor. It is a rewarding experience to see how our Kratom can help others.
Q: What are your future plans for the company?
A: We plan to become GMP Certified within 2021 (although we already operate under GMP standards) and hope to grow our company and help as many people along the way as we can.
Q: What separates your company from others like yours?
A: What sets us apart as a vendor is, we know that everyone has their own unique reaction to kratom, and we know that there will be times where are product may not work for everyone. That being said, we strive to please! If a particular strain doesn’t work for someone, instead of just walking away, we try our best to find a strain that does work. We go the extra mile to make sure our customers are happy.
Q: What are your top 5 products and why?
A: Our top 5 products are our custom blends and we have 19 in total, as well as our crystal extract. Each of our custom blends are specifically targeted to help in different areas. As for our crystal extract, I must admit, initially I was not a fan of crystal extract, but this stuff is just amazing. It is definitely worth trying.
Q: Are your cGMP certified?
A: We are not GMP certified at the moment, however, we operate strictly under GMP practices. You can rest assured that we provide safe, quality products packaged in our 4000 square foot clean room and intend to be fully GMP certified within 2021.
Q: Tell us about any awards or certifications your company has received?
A: We are an approved vendor within both the i love kratom forum as well as several different Kratom related FB groups. We encourage new customers to take the time to check out our reviews so they can feel comfortable knowing they are purchasing from a qualified vendor.
Q: What specials do you offer?
A: Make sure to stop by every week for specials. Our most recent coupons codes can be found here.
Q: Tell us more about your customer service?
A: We strive to provide the best possible customer service. Our manager, Miranda is the sweetest most patient person. She is always willing to help anyone with anything. We also have 5 other employees and a sales person that can and do assist in customer service. We have grown so much over the last year or two but I will never turn away a customer. It will always be my job as an owner to ensure that my customers are happy.
Q: Tell us your company’s story?
A: Our story begins as me being me (Jen) being a kratom consumer first and foremost. I have suffered from OCD and severe anxiety for over 19 years and admittingly, I was a guinea pig to big pharma. In 2010 I tried kratom for the first time and was amazed at the results. Shortly thereafter I was able to get off all the medications, including benzos, that I had been on for 10+ years. As time progressed my passion for Kratom led me to research and gain more knowledge about this plant that I love. In 2015 my husband and I decided to become a vendor and share my story of triumph over big pharma in hopes of us helping more and more people do the same. That passion hasn’t changed for me. They always say that it is easy to run a business if you believe in the products you are selling, and I definitely do. We are more than just a vendor, we are part of a community and at the end of the day it is all about staying true to the kratom community. A few years back we started a group chat on FB with the sole purpose of being a mentor to someone that is new to our community. The chat is still going strong and has gained a lot of attention along the way. We do not censor the chat, meaning that anyone can speak of other vendors and that is perfectly fine with us. Being part of this community is knowing that other vendors exist, and you can’t be selfish when it comes to wanting to help someone, even if that includes them choosing another vendor. We encourage customers to share their stories and know that their stories are safe and free of judgment in our FB Group. It is others stories of triumph that keep us going.
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