Austin Organic Village is located in world famous Austin Texas. Starting business in the botanical industry in early 2017, Dusty and his team have built a very impressive company in a small amount of time.
AOV specializes in Kratom, CBD and other botanical products. They have an extensive line up of goods to choose from. Upon reading their customer reviews its clear to see why AOV has been so successful. They have great customer service to back up their line of products.
"This company has the best customer service! Cannot beat the quality of products, prices are great, and shipping is super quick! Did I mention they have the best customer service?!!! AOV y'all are the best!!!"
Interview with Dusty from Austin Organic Village
ILK: Tell us a bit about yourself and how you came to know kratom products?
Dusty: I have neuropathy in my foot from a surgery. It is very difficult to walk without kratom. I found kratom because the meds the doctors were prescribing for me were not working at all and were causing confusion and disorientation among many other issues. I found kratom first at a smoke shop in 2016 and realized that this could be a great business opportunity because it was hard to find and expensive, even in Austin TX. AT AOV, we enjoy helping people. WE speak at Vietnam Memorial meetings around TX and are captains of our district for the KCC (Kratom Consumer Council) for the American Kratom Association.
ILK: How long were you a customer of Kratom Products before you decided to start your own brand?
Dusty: Not long, maybe a couple months.
ILK: What was the key driving force to start your own company? What drives you to continue?
Dusty: Price, quality, customer service. This has always been our driving force. Our employees are kratom advocates and have been for years. WE believe in this plant medicine, and we believe in helping people.
ILK: Your Company seems to have a loyal customer base. Can you share with us, what
makes that possible?
Dusty: We have a slogan, “With us, you’re family”. We mean that. We have always done what is in the best interests of our customers and we always will, no matter what it takes. If a package is lost, we replace it. If a customer is not happy, we replace it. WE are heavily customer service oriented. Our employees love helping.
ILK: What is the culture like within your company? What would your employees say about you?
Dusty: It is laid back, we are a spiritual group, they would say that I always do what is right, no matter what.
ILK: What is the typical day like for the owner of a Kratom vendor?
Dusty: Well, for the first 3.5 years I worked 15-hour days, 7 days a week to get this off the ground from scratch. I delivered kratom all over Austin and surrounding cities from an ad in craigslist. It was very difficult, and we had many downs. It is not easy. WE have had so many problems. This is a labor of love. WE do it to help others. We really want more people to find the amazing benefits of this wonderful leaf.
What are the Most Popular Products?
ILK: What is your go to strain and do you prefer capsule or powder? What is your chosen way of taking Kratom?
Dusty: I only take greens. They seem to work best for my body type. I rotate between them and usually take it with fresh squeezed grapefruit juice from my grapefruit tree.
ILK: Do you have a favorite Kratom Recipe (Drink or Food)?
Dusty: I am pretty basic but occasionally I do like to make kratom tea with crushed leaf.
ILK: How do you see the industry unfolding over the next couple of years? What can
people do to help? And, How would you like it to unfold if it was up to you?
Dusty: I feel like plant medicines like kratom and cannabis are going to become more mainstream. More people are going to be able to find out about the amazing benefits of these plant medicines in the coming years.
ILK: What are some issues that you can see with the Kratom Industry?
Dusty: I attended the Kratom Leadership Summit in November of 2020. I met many top vendors, and it appears that most are just as passionate about our leaf as we are.
ILK: What would you say to someone new to Kratom or someone who is interested but has not tried it yet?
Dusty: I would say it’s just a leaf. It may help, it may not. Do your research first, from good sources, like the science tab on the AKA website.
ILK: Tell us a secret about Kratom or the industry?
Dusty: There is very little difference in most strains of the same color. The main difference is the drying process.
ILK: Do you take any other natural supplements? If so, what would you recommend?
Dusty: Right now, I am currently not taking anything else, but I have in the past taken kava, kanna, corydalis, taheebo tea, mucuna pruriens, and other adaptogens like rhodiola rosea.
ILK: How do you feel about the American Kratom Association?
Dusty: I have met many at the AKA in person, including Mac and Pete. WE are on the AKA site as a GMP vendor and we strongly support the AKA and donate to them monthly, in addition to having a donations tab on our website specifically for the AKA.
ILK: Has Kratom improved your quality of life? If so, how?
Dusty: Kratom has made me a better father, brother, son and contributing member of society. Not only did it take away my pain, it also got me off other meds. I had issues with depression, anxiety and energy and kratom helped significantly with all of these issues. Kratom is an amazing plant medicine, and we are so happy to be able to help people with this wonderful leaf!
